KHRC
Hotels in Korea, Japan, & China
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  CUSTOMER SERVICE

  • About KHRC
  • Welcome to KHRC.com, the leading site for luxury hotel reservations in Asia.

    We offer great rates on the most comprehensive, hand-picked collection of luxury hotels in Asia. In business since 1986, we have achieved a close and trusting relationship with hotel staff to get better rates and prompt confirmations.

    To guarantee the most competitive rates, we are offering KHRC.com special rates directly to customers without involving travel agencies. Thus, our customers enjoy big savings in hotel accommodations.

    KHRC has made continuous growth with the help of Korean, Japanese and Chinese tourist organizations and major participating hotels. We have established a reliable & direct relationship with contracted hotels based on over 20 years of faithful business relationships.

    The staff in our local office in Seoul (Tel 2207-6588, Fax 495-8852) stand ready to help if you need further assistance while you are staying at your hotel.

    Philip Yeo / Director of Operations, KHRC

  • How It Works
  • Making Reservations Online: Make reservations for any KHRC hotel by clicking the BOOK icon on the page of hotel special rates list. Our online booking service enables you to make, cancel, or amend reservations to accommodate your travel needs.

    When making reservations online, we require credit card details at the time of your reservation request to process the reservation. The credit card information is contained in a customer profile that you can change at any time using your email address as a login name and a unique password that secures your information.

    Other Ways of Making Reservations: Alternately, you can call KHRC where our professional reservation agents will be happy to assist you. Our agents will confirm your reservation by providing a confirmation voucher number.

    Guaranteeing Hotel Reservations / Cancellation Policy: KHRC requires a credit card number to secure or hold your reservation. We will send you a confirmation voucher and invoice at the time of booking or within 12 business hours. Please present the confirmation voucher at the front desk when you check in the hotel.

    If you need to cancel, notify KHRC according to the cancellation policy of the hotel. For changes and cancellations made within the cancellation time frame, most hotels will charge a fee equal to the first night's room charge plus tax, which we will pass on to you. For changes made after check-in, most reservations (including tax) are non-refundable. These fees may vary based on property restrictions or dates of travel; please verify the change/cancellation policy prior to purchase completion. To avoid unnecessary charges, cancel your reservation promptly if your travel plans change.

    Payment Procedure: Only room charges plus taxes & fees will be made to your credit card by us here in the USA 48 hours prior to check-in. You are only responsible for incidental charges such as phones, drinks, laundry, etc.

  • View/Print Reservation
  • Confirmation Number
    Email

  • Modify Reservation
  • Confirmation Number
    First Name
    Last Name
    Email
    Memo

  • Can I book a hotel by phone?
  • Yes, reservation agents are available 9 AM - 9 PM Eastern Time, six days a week at 1-800-251-4848.

  • Privacy Policy
  • KHRC respects your personal privacy!

    When you make reservations on KHRC.com, you are required to enter personal information in order to secure your reservation. But we do not make any of your individual personal information available to other outside parties. KHRC will not sell or distribute any personal information about you or any other individual traveler.

    We have set up a secure server which encrypts your personal information while in transit over the internet. Every customer who makes a reservation with a credit card on KHRC is automatically included in the secure encryption technology


RESERVATION ASSISTANCE
For assistance within
the U.S. & Canada, please call
845-558-1690 or 845-352-3532


KHRC.com  ·  Call Toll Free 845-558-1690 or 845-352-3532 (U.S. & Canada only)  ·   · 
Seoul Office Tel 82-2-2207-6588  ·  Fax 82-2-495-8852